To complete your order as fast as possible and without unnecessary complications, please follow our ordering guidelines. Moreover, the entire process can be handled in two ways; therefore, you can choose the option that suits you best.
How to place an order
Option 1: Email order
First, you can send an email with the subject line: ORDER_print_productname. Then, in the message, please include the following information; additionally, attach all necessary files.
- Job specification.
- Required quantity of prints.
- Net price.
- Production file.
- Optional reference sample or a request for a certified proof.
- Notes.
- Proforma invoice details.
- Full name of the ordering person, as well as any additional information, if applicable.
Payments and customer status
Every customer who starts cooperation receives a proforma invoice for payment. Furthermore, if you have ordered before, yet the break since the last job is longer than 2 months, we treat it as a return after a longer pause; consequently, we assign the status of New Customer. However, deferred payment terms are available only to companies that place orders regularly and cyclically, month after month. Therefore, under current market conditions, we protect our financial liquidity, and these rules are especially important to us.
Option 2: Order Form
Alternatively, we can send an Order Form that contains the complete specification listed above. Then, after you receive it, please sign it, stamp it, and send a scan back to us. Nevertheless, if the customer has the status of New Customer, we also require a 100% gross prepayment in this case.
Important notice
At the same time, we inform you that:
Signing the Order Form means full and unconditional acceptance of our cooperation terms. Thus, we do not assume responsibility for any other obligations, regulations, rules, or provisions resulting from the ordering party’s commercial agreements with third parties.
For orders of very high value, in exceptional situations, we may reduce the prepayment to 50% of the gross order value. Additionally, if you have any questions about placing orders, we will gladly provide further information by email or by phone.
CTA: Send your order specification and files by email, or request the Order Form — and we will confirm the prepayment, schedule, and next steps right away.
